Frequently Asked Questions
Everything you need to know about your Tparts shopping experience.
What shipping methods do you offer and how long does it take?
We provide standard and expedited shipping options. Standard shipping typically takes 3-7 business days, while expedited shipping arrives within 1-3 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return or exchange process.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
Tparts accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.
Do your products come with a warranty?
Yes, most of our products include a 12-month manufacturer warranty covering defects in materials and workmanship. Please refer to specific product pages for detailed warranty terms.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 1 hour of placement. After this window, the order is sent to our fulfillment center and cannot be changed, but you may return it once received.